Shift Leader FO (M/F) - Tivoli Marina Vilamoura Algarve Resort

As Front Office Shift Leader, you will be responsible for coordinating,executing and supervising the work of the Front Office team, schedules, and shifts.

• Carry out the daily briefing with the team on your shift;
• Prepares work instructions for the functional area, making changes and adaptations as necessary;
• Controls the presentation/uniform of the team on your shift;
• Ensures the completion of shift changes in the Front-Office, Back-Office and Lobby;
• Controls the presentation of the Front-Office, Back-Office, Lobby and Hotel;
• Plans, organizes and coordinates the human and material needs of the Front-Office;
• Participates in the organization and planning of special orders or events

• Professional experience in similar roles.
• Time flexibility
• Knowledge of English and preference for another Foreign Language (fluent in speaking).
• High School Diploma or Professional Course adapted to the role (preferred).
• Bachelor's or Degree in Hotel or Tourism Management (preferred).
• Good level of general knowledge and knowledge of the hotel's destination
• Computer knowledge: Microsoft Office, Internet, Database and specific applications for the accommodation/hospitality.- Genuine smile
• Good looking and sympathy
• Customer orientation
• Passion for service
• Professional attitude
• Teamwork
• Leadership ability
•  Autonomy and Initiative

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.