Housekeeping Manager

Where passion meets opportunity
The best of your adventures is the one you have yet to sail!

Your Purpose

As the Housekeeping Manager aboard our prestigious cruise line, you will play a key role in creating memorable experiences for our Guests by ensuring that the highest standards of cleanliness, hygiene, and service are upheld across the ship. You will lead and oversee the daily operations of the Housekeeping Department, providing guidance and support to your team to ensure that all areas, including guest accommodations, public spaces, and crew areas, are maintained at the highest level of excellence. Your attention to detail and ability to manage a diverse team will be integral to delivering the impeccable service our Guests expect.

Your Impact

The impact you will have on board is far-reaching. You will be directly responsible for the cleanliness, sanitation, and presentation of the vessel, ensuring all areas are ready for Guests to enjoy their luxury cruise experience. By leading a team of housekeeping personnel, you will set the standard for professionalism, timeliness, and customer service, creating an environment that exceeds our Guests' expectations. Your efforts will contribute to the overall safety and comfort of our Guests and Crew, ensuring the ship remains a safe and welcoming place for all.

Your Journey So Far

We're looking for someone who has:

* Proven Experience: You come to us with extensive experience in the Housekeeping Department, ideally within the cruise line industry. Your background includes managing large teams in a fast-paced, dynamic environment, where your leadership has been instrumental in maintaining high cleanliness standards and guest satisfaction.
* Leadership Skills: Throughout your career, you have demonstrated an ability to lead by example, motivating and managing a diverse team of housekeeping personnel. You excel at providing clear direction, maintaining high morale, and ensuring that each team member performs to the best of their ability.
* Attention to Detail: Your journey has been marked by a relentless commitment to cleanliness and quality, consistently going above and beyond to ensure all guest accommodations, public areas, and crew spaces are spotless and well-maintained.
* Operational Expertise: You possess in-depth knowledge of all housekeeping operations, from inventory management to sanitation protocols. You know how to streamline processes and ensure that the daily operations run smoothly while meeting the highest standards of service.
* Passion for Guest Experience: Your career reflects a passion for hospitality and guest service. You understand that every detail matters in delivering an unforgettable experience for our Guests, and your dedication to service excellence sets you apart in the industry.

Your Essentials

To be successful in this role, you will need to meet the following essential requirements:

* Proven experience in a Housekeeping Manager role on board a cruise line or within a similar hospitality environment
* In-depth knowledge of housekeeping operations, including cleanliness, sanitation, and inventory management
* Ability to lead, motivate, and manage a diverse team of housekeeping staff
* Fluent in English, both oral and written, with strong communication skills
* Strong organizational and time-management skills, with the ability to work under pressure and handle multiple tasks simultaneously
* Familiarity with maritime safety regulations and a strong commitment to guest and crew safety

Our commitment
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here