Field Sales Agent
Sobre el trabajo
The best of your adventures is the one you have yet to sail!
Job Purpose
MSC Cruises is the world's third-largest cruise brand as well as the leader in Europe, South America, the Gulf region, and Southern Africa with more market share in addition to deployed capacity than any other player. It is also the fastest-growing global cruise brand with a strong presence in the Caribbean, North America, and Far East markets. Headquartered in Geneva, MSC Cruises is one of the two brands that sit within the Cruise Division of MSC Group, the leading privately held Swiss-based shipping and logistics conglomerate with over 300 years of maritime heritage. MSC Cruises - the contemporary brand - has a modern fleet of 22 cruise ships with three new vessels due to be launched in 2025, 2026, and 2027.
The Field Sales Agent contributes to achieve Italy Market sales objectives, increasing the number of active Travel Agencies within the assigned geographical area (Eastern Liguria and northern Tuscany), keeping positive professional relationships with existing Travel Agencies in his/her portfolio and promoting MSC products and services.
Key Accountabilities
*Increase the number of active Travel Agencies in his/her area;
*Develop relationships with Travel Agencies in his/her portfolio through regular on-site visits;
*Present to Travel Agencies latest sales offers and trade promotions to be advertised and sold to customers;
*Promote MSC Cruises products and services organizing trainings and familiarization trips for Travel Agencies;
*Participate to events and trade fairs to develop MSC Cruises' products and services awareness and image;
*Ensure travel agencies are stocked and properly displaying MSC Cruises' marketing and decoration materials;
*Contribute to develop the group tours business, advertising dedicated offers and services;
*Provide day-to-day support to Travel Agencies on bookings, payments, customer pre and post-cruise related issues, in order to improve customer satisfaction and retention;
*Monitor sales trends and performances in his/her assigned area, comparing them with the competitors' ones and reporting the analysis to his/her Area Manager.
Qualifications (experience, skills)
*At least 3 years' experience in sales management with TA or other commercial areas within the travel/tourism industry or strong knowledge of the cruise industry;
*Fluency in Italian and intermediate level in English;
*Good command of MS Office Suite, especially Excel and PowerPoint, web and social media;
*Degree in Economics/ Languages is considered an advantage;
*Strong commercial and results- driven attitude;
*Strong communications and customer care skills;
*Willingness to travel daily within the designated geographical area (Eastern Liguria and Northern Tuscany).
Visa requirements (if any)
*Right to work in Italy.
Our commitment
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.
Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here
- Departamento: Ventas
La empresa
MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships!
With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027.
One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.
In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design.
In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships.
Recruitment Prospects
With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.
This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.
We need motivated and ambitious crew members who work with passion and understand the value of a smile.
Join our team and see how much you can grow!
Field Sales Agent
Varias ubicaciones
A tiempo completo, Indefinido
Fecha de inicio:
