Head Waiter
Sobre el trabajo
· Responsible for the table and to serve guests. Handle the waiters and to organize them for optimum guest satisfaction.
· Take care of any work related issues escalated to him during service and resolve it efficiently.
· Report any customer complaint or matter that cannot be handled to the Assistant Restaurant Manager for solution.
· Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture.
· Take orders and serve food and beverage items to customers in a timely, enthusiastic and professional manner.
· Listen and respond to inquiries using a positive, clear speaking voice.
· Maintain an extensive knowledge of the menu and offer suggestions of dishes in accordance to the guest’s preference.
· Able to safely transport hot and liquid items to and from the bar and kitchen areas.
· Anticipate and service the guest’s needs before requests are made.
Follow proper time and attendance and uniform procedures
- Posiciones disponibles: 4
- Departamento: Alimentos & Bebidas servicio
Sobre ti
- Able to speak, read, write, and understand the primary language(s) used in the workplace.
- Good communication skills, both verbal and written.
- Able to learn and perform all essential job functions accurately and safely.
- Knowledge of the menu and beverage list and the ability to communicate clear suggestions to the guests.
- Auditory and visual abilities to observe and detect signs of emergency situations.
- Idiomas requeridos: Español e Inglés. Italiano es un plus
La empresa
In 1931 a long-sought dream became reality. Giuseppe Cipriani opened the doors to Harry's Bar. In a discreet stone building perched along a canal just off Piazza San Marco in Venice, he created a timeless and impeccably appointed establishment. His concept was to serve others as you would want to be served yourself. His vision of simple luxury came to touch the souls of people all over the world.
At Harry's Bar in Venice, all clients are treated like royalty.
Simple elements such as true service and devotion have elevated Harry's to legendary status. In fact, in 2001, the Italian Ministry for Cultural Affairs declared Harry's Bar in Venice a national landmark, a unique honor bestowed not for the establishments's décor or furniture, but for its witness to the events of a century in Venice.
The secret of Cipriani isn't about what can be seen or touched, but what can be felt and sensed. It is intangible but palpable. It can't be patented, but even after eighty- two years it hasn't been duplicated by others.
Four generations of Cipriani have grown a single restaurant, into a world renowned hospitality brand still recognized for its distinguished venues and service all over the world.
