Receptionist

As a Receptionist at Jimbaran Puri, A Belmond Hotel, you are on the frontlines of providing exceptional luxury hospitality experiences through knowledgeable and welcoming interactions with guests. In this role, you will make an impact by providing exceptional customer service. If you’re looking to develop your skills and be part of the future of luxury, this is your moment.  

Primary responsible includes:

-          Passion in understanding and embody company values

-          Act with heart in providing warm and personalized service to guests

-          Make the Moment for our guest journey and talent journey

-          Be remarkable as in passionate in relationship with guests

-          Handle guest complaints effectively

-          Perform various administrative duties

What you bring:

-          Relevant qualification or experience in customer service  

-          Excellent communication and interpersonal skills

-          Consistency and strong attention in details and organizational skills

-          Proficiency in hotel management software

-          Possesses customer service skills

-          Having professional appearance and etiquette

-          Willingness to learn and develop

-          Indonesian citizen only