ACCOR

Publicada

Management Trainee for Butler

Sobre el trabajo

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

We are seeking a highly motivated and organized Management Trainee for Butler to join our prestigious hospitality team in Phnom Penh, Cambodia. This entry-level position offers an exciting opportunity to learn and grow in the luxury service industry while developing essential leadership skills.

Assist in managing daily operations of the butler service department
Learn and implement high-end hospitality standards and protocols
Coordinate with other departments to ensure seamless guest experiences
Support senior butlers in providing personalized services to VIP guests
Participate in training programs to develop butler skills and knowledge
Help maintain inventory of supplies and equipment
Contribute to the development of service improvement initiatives
Assist in scheduling and coordinating butler team activities
Learn to handle guest requests and complaints professionally and efficiently
Support the implementation of health and safety procedures

Qualifications

Bachelor's degree in Hospitality Management, Business Administration, or related field
Excellent communication and interpersonal skills
Strong organizational and time management abilities
Keen attention to detail and problem-solving skills
Basic computer proficiency, including MS Office suite
Knowledge of hospitality industry standards and etiquette
Understanding of luxury service principles
Ability to work flexible hours, including evenings, weekends, and holidays
Fluency in English; knowledge of other languages is a plus
Internship or part-time work experience in hospitality or customer service is preferred
Willingness to learn and adapt to new challenges in a fast-paced environment
Professional appearance and demeanor

Additional Information

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Departamento: Responsable Relación Clientes

La empresa

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart, Join us and become a Heartist®.

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