Restaurant Manager - Italian Restaurant

Shangri-La Barr Al Jissah Resort & Spa
Muscat, Sultanate of Oman

Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas

Job Summary:

The Restaurant Manager is responsible for overseeing the daily operations of the Italian fine dining restaurant at Shangri-La Barr Al Jissah in Muscat. This role involves ensuring exceptional guest service, maintaining high standards of food quality and hygiene, optimizing profitability, and leading a motivated team. The ideal candidate will have a deep understanding of Italian cuisine and culture, along with strong managerial and leadership skills



As the Restaurant Manager, we rely on you to,

• Create Extraordinary meal experiences for the Guests by offeringthe highest service standards.
• Proactively drive Guest Engagement and motivate the team to engage with guests.
• Meticulous detail to service standards & ensuring staff is cheerful, welcome, attentive & efficient in looking after our customers.
• Oversee the day-to-day operations of the restaurant, ensuring smooth and efficient service.
• Foster a welcoming and culturally authentic atmosphere that enhances the dining experience.
• Conduct regular team meetings and training sessions to maintain high service standards
• Lead by example to display exceptionally memorable experiences to all guests
• Manage cost and revenue in all areas of the restaurant without impacting quality
• Promote restaurant business and continually increase database contacts.
• Actively able to inspire, lead and encourage your team whilst remaining self-motivated
• Ensure that staff receives consistent and proper communication
• Ensure that the outlet’s team has good knowledge of food and beverage
• Monitor the department's performance with respect to the restaurant budgets
• Taking responsibility for the business performance of the outlet

What we are Looking For

• Minimum 5 years of management experience in high-profile and fast-paced F&B outlets.
• Positive attitude and proactive with a teamwork mindset.
• Excellent Microsoft Office skills
• Good Knowledge of Food Safety Procedures
• Excellent English communication and interpersonal skills