Chief Concierge 礼宾司

Shangri-La Suzhou苏州香格里拉

Shangri-La Suzhou is conveniently located in the core business district of Suzhou High-tech Zone (Shishan Business Circle). The guest room floor is housed on the 28th to 51st floors and is therefore known as the “Up in the Air” hotel. Hotel comprises 390 elegantly appointed guestrooms and suits with spectacular views of the city. There are also 20 serviced apartments with fully fitted kitchenettes. The hotel has a range of fine dining and casual eateries, for example: Shang Palace, Café Soo and Nishimura.

苏州香格里拉屹立于苏州高新区核心商圈（狮山商圈）。客房楼层位于第28层至51层，因此被誉为“云端酒店”。酒店拥有390间宽敞精巧的客房与套房和20间带有私人厨房的酒店式服务式公寓。酒店拥有多家当地知名餐厅，譬如以苏帮菜出名的香宫中餐厅，呈现国际风味美食的咖啡厅，西村日本料理餐厅。

We are looking for a Chief Concierge

我们正在寻找一位礼宾司

As a Chief Concierge, we rely on you to

作为一名礼宾司，您的主要工作职责为：

• Ensure smooth operation on a daily basis
• Enhance overall guest experience during their stay
• Supervise and direct the concierge team
• Ensure all colleagues are kept up-to-date with hotel products and services
• Monitor all arrivals and departures from a guest experience perspective
• 确保每日运营平稳
• 提升客人在店期间的整体体验
• 监督和指导礼宾团队
• 确保所有同事能够按照酒店标准提供相应服务及产品
• 提高客人的住店离店体验

We are looking for someone who:

我们正在寻找一位具备以下条件的候选人：

• Takes pride in being a hotelier
• Is a self-starter
• Is a friendly, helpful and trustworthy leader
• Fully understands room operations
• Fully understands concierge operations
• Communicates and writes with fluency in English
• Has experience in the same capacity, preferably in a luxury hotel
• Preferably comes from a hotel management-related education background
• Has strong interpersonal skills
• 对酒店职业认可，做事主动，亲善友好，乐于助人，值得信赖
• 充分理解房务部运营及礼宾部操作
• 由于有外籍客人入住，需具流利的英语交流和书写能力
• 有同级别豪华酒店工作经验者
• 有酒店管理相关的教育背景者优先
• 具有较强的人际交往能力

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申请此职位，即表示您已阅读、理解并同意我们的数据保护政策(如超链接未能引导您进入该政策，请复制此网址并在浏览器中查看: ）