Manager, Commercial Port Services

Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

Your Purpose

MSC Cruises is expanding its Port Operations team in the US. The Port Services Commercial Manager supports the SVP Port Relations & Commercial Services with the negotiations of all port services costs with the ports' local stakeholders for the geographical areas assigned. The main goal of this role is to reduce as much as possible the operating port costs, without impacting the quality of the service. Synergy with all internal departments is paramount for the best result, therefore excellent communication skills are a must.

This is a hybrid role requiring 3 days / week in office, in Miami.

Your Impact

* Supporting SVP Port Relations & Commercial Services with negotiating all port services costs with the ports' local stakeholders for the geographical areas assigned, for both MSC Cruises and Explora Journeys
* Performing the needed cost/saving impact analysis with the support of the Port Operations Cost Control in UK, for both MSC Cruises and Explora Journeys
* Gathering all data needed to support negotiations, such as the traffic volumes of MSC Cruises and Explora Journeys in the concerned port (including, if applicable, the MSC shipping or ferries business), the number of passengers in transit/embarkation/disembarkation, the benchmarking with other cruise lines to be aware of how big MSC is for the concerned destination, history of tariffs increase per category, synergy with all internal stakeholders as applicable (port operations, ground operations, environmental, supply chain, security, etc.)
* Managing the Port Agency bids in the assigned ports. Appointment is to be agreed with Port Operations and has to involve also ancillary activities such as crew changes, cherry pickers, cranes, environmental services, etc.
* Identifying SWOT elements, threats and trends, possible strategies to set in place (an alignment with the SVP will be needed) including forging Long-Term Agreements
* Tracking all saving initiatives in an organized way, reporting bi-weekly to the SVP and mapping all actions (including the initiatives that failed in bringing a saving)
* Providing to Cost Control, Group Control and Disbursement Account teams the changed conditions resulting from negotiations or tariff increases, for both budgeting and invoice control purposes
* Tracking and reporting key functional metrics to reduce expenses without impacting the quality of the service
* Leading the reviews of the eventual agreements with the Legal Team. SVP and COO will, respectively, validate and sign
* Attending trade events or negotiations related trips on the field, as agreed by the SVP Port Relations & Commercial Services

Your Journey so far

* At least 5 years' experience working in a similar role for a major cruise line or port agency
* Good knowledge of the port operations and port services cost structure
* Experience negotiating large scale ports services contracts
* Leverages a data-driven approach to contract negotiation, with proven experience analyzing large datasets to assess needs and determine optimal scale
* Able to travel regularly to multiple ports and terminals throughout the US
* Hands-on experience in conducting cost/savings impact analysis in collaboration with financial or cost control teams.
* Experience reviewing contractual documents and coordinating with legal teams.
* Flexibility and team working
* Good organisation and time management skills
* Good analytical skills
* Attention to detail
* Good English, spoken and written

Your Essentials

* US Passport or US Permanent Resident
* MSC Cruises is an E-Verify employer

MSC Cruises USA is an equal opportunity employer that complies with all applicable federal, state, and local laws, rules and regulations. It is our policy to employ and promote qualified candidates without discrimination on the basis of race, color, sex, age, origin, sexual orientation, marital status, disability or any other characteristic protected by law. Our hiring decisions are based solely on merit, qualifications and business needs.

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here