Director of Sales

The Group

 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. The Group regularly receives international recognition and awards for quality management and legendary service hospitality.

 

The Hotel

 

A stunning fusion of modern design with stylish oriental flair, Mandarin Oriental, New York features 244 elegant guestrooms and suites — all with breath-taking views of Manhattan and Five-Star hospitality. Luxurious amenities include MO Lounge, all-day dining overlooking Central Park and the Manhattan skyline; Five-Star Mandarin Oriental Spa; and a state-of-the-art fitness center with a 75-foot lap pool. In addition, there is premium meeting and event space, including a 6,000 square-foot pillar-less ballroom with three walls of windows overlooking Central Park. Located in Columbus Circle’s Deutsche Bank Center, Mandarin Oriental, New York is in an idyllic location just steps away from world-class dining, shopping and entertainment, including the Broadway Theater District, Lincoln Center, Central Park, Jazz at Lincoln Center and the shops of Columbus Circle.

 

 

Scope of Position

 

The Director of Sales is responsible for sales strategy and leading the sales team to achieve revenue goals in their deployed market segment; as well as personally managing the Americas leisure segment. The Director of Sales reports directly to the Director of Marketing and Commerce.

 

Duties and Responsibilities

 

• Together with the Director of Marketing and Commerce implement the agreed rate structure and strategy for all market segments
• Recruit, coach and manage sales team members and sales manager activities to confirm sales and achieve goals
• Manage sales team supervisory functions including payroll and benefits, incentive plan review, performance reviews, trainings, and travel and expense management
• Ensure hotel achieves annual revenues in the leisure transient segment in Americas region
• Maintain a high level of exposure for the hotel in the major marketing areas through direct sales solicitation, phone and written communications and in-person meetings
• Maintain close relationships with key decision-makers both in local and international markets
• Plan sales trips and client event and activities as well as attend tradeshows, roadshows and site inspections
• Assist in the preparation of annual marketing plan and budget and implementation of activities as planned
• Analyse and review market changes and implement programs with the Sales Team to meet these changes, i.e. inflation or competitor initiatives
• Work closely with the Global Sales Offices to ensure that measurable results targets are achieved

 

NOTE: The above is not an all-inclusive list of job duties and responsibilities. Mandarin Oriental, New York reserves the right to add, delete, change or modify the job duties and responsibilities described in this job description at its discretion with notice.

 

Requirements

• Must have a minimum of five years’ experience in a senior management role in sales as well as a luxury hotel environment
• Reading, writing and oral proficiency in the English language
• Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks including travel.
• Must be a self-motivator and motivator of others.
• Must work in a safe, prudent and organized manner.
• Must have mathematical skills, computer software aptitude and hotel operation knowledge.
• Must have the ability to handle multiple tasks at one time
• Knowledge of specific hospitality industry applications is desirable (Delphi, Cvent, HMS and Agency360 preferred)

 

Salary Range

 

$140,000 – 160,000

 

It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company.  Employees or applicants should direct requests for accommodation to Director of Human Resources.

 

Advertised: 19 Jun 2024 Eastern Daylight Time
Applications close: