Assistant Banqueting Manager

Mandarin Oriental, Prague is housed within a former 14th century monastery, and it is both a five-star luxury hotel and a wonderfully preserved piece of history. Blending contemporary design with period features, we offer a truly unique hotel experience.

 

The main focus of your job will be:

• Assist in planning, organizing, and managing banquets, meetings, weddings, and other events.
• Liaise with clients to understand their requirements and ensure all details are meticulously planned.
• Supervise and coordinate the activities of the banqueting staff, ensuring high standards of service.
• Work closely with the Sales & Marketing team to ensure full undeerstanding of BEOs as well as their proper implementation.
• Work closely with the culinary team to ensure timely and accurate delivery of food and beverage services.
• Oversee the setup and breakdown of banquet spaces, ensuring they meet the hotel’s standards of presentation.
• Maintain inventory and manage supplies related to banqueting operations.
• Handle guest inquiries and resolve any issues promptly and professionally.
• Ensure compliance with Health, safety regulations and hotel policies.
• Assist in budget management and cost control for banqueting operations.

 

What we expect from you:

• Minimum of 2 years of experience in a supervisory role within a high-end hotel or event management environment.
• Strong organizational and multitasking skills, with the ability to manage multiple events simultaneously.
• Exceptional interpersonal and communication skills.
• Detail-oriented with a passion for delivering exceptional guest experiences.
• Flexibility to work evenings, weekends, and holidays as required.
• Very good knowledge of English at a communicative level; other language skills are an advantage
• The ability to ensure all equipment is kept perfect working condition and report any deficiencies to the related department
• The ability to respond in a hotel emergency or safety situation relating to guest/s and F&B colleagues
• The ability to handle guest’s comments and complaints, write incident reports

 

How we will reward you:

We believe that happy and motivated employees are the cornerstone of any successful company. Our benefits package encourages our coworkers' overall professional and personal growth in addition to recognizing their hard work. Here are a few that will definitely bring you joy:

• MyDays - five extra days off per year (after completing your first year with us)
• Free lunch and dinner in the hotel canteen
• Candidate referral bonus 15,000 CZK
• MoComp - free stay for 3 - 5 nights at any hotel in the Mandarin Oriental network
• Transport allowance (50% of the price of the annual Prague Ticket)
• MultiSport card allowance
• Learning and development - the opportunity to use our training activities and development plan to build your career at Mandarin Oriental
• International transfer opportunities within the Mandarin Oriental Group
• Pleasant working environment in the heart of Prague in Mala Strana and many more...

 

ELIGIBILITY TO WORK IN CZECH REPUBLIC

Please note, all candidates applying for this role must have obtained the work permit in Czech Republic or European Union. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Advertised: 07 Jun 2024 Central Europe Daylight Time
Applications close: