Lungarno Collection
Pubblicata
Guest Assistant Internship – Portrait Roma
Cosa comprende il lavoro
Lungarno Collection is pleased to share the opportunity for a talented Guest Assistant Intern to be part of the Portrait Roma team. Our research is aimed at tourism enthusiast with the innate ability to be impeccable "hosts", to offer excellent service, combining spontaneity and personalization.
Hospitality is an art and Portrait Roma has made it a masterpiece.
In a new concept of bespoke tourism, we have transformed uniform luxury into spontaneous personalisation. Live a private mansion with the services of a 5 star hotel built around Rome, a suite tailored to you and experiences crafted to your lifestyle.
Let us make your stay in our luxury hotel in Rome a portrait of you. And let us make it better than perfect.
For the fifth year in a row Portrait Roma – together with Portrait Firenze – is one of the hotels awarded with the prestigious 5 star Forbes.
Portrait requirements:
Energy and determination, desire to commitment towards a project, love for the city of Rome, attitude to smile, perseverance, and sense of elegance.
Responsibilities and Duties
• Collaborate with colleagues in the same and other departments: communicating with the Lifestyle team for baggage handling and delivery, with F&B for room services, with the housekeeper and the kitchen for the communication of the guest's preferences;
• Coordinate with the Lifestyle team the reception of guests including calling and management of arrivals with transfers or taxis in order to improve the quality of service
• Be at the service of the guest for any need or preference that may arise during the stay
• Personalize the guest's stay by creating a welcoming environment. Adopt excellent communication skills combined with kindness and courtesy, in order to make guests feel at home, in compliance with company standards.
Requirements:
· Fluency in English; the knowledge of Russian, Chinese or Arabic will be considered a plus
· Excellent interpersonal skills
· Problem Solving
· Team working
We also require passion, enthusiasm, customer orientation, good planning and attention to detail, flexibility, and adaptability.
- Dipartimento: Reception
L'azienda
A distinctive presence on the Italian hospitality scene, Lungarno Collection has luxury addresses in the most desirable districts of Florence and Rome. The brand Lungarno Collection was launched in 1995 as a hotel management company owned by the Ferragamo family. Each hotel has its own personality, drawing inspiration from urban culture, history and style to create highly personal experiences highlighted by elegance, striking design and attentive service.
The Lungarno Collection includes:
- Hotel Lungarno with Borgo San Jacopo Restaurant (1 Michelin Star) - Florence;
- Hotel Continentale with La Terrazza Lounge Bar - Florence;
- Gallery Hotel Art, with The Fusion Bar & Restaurant – Florence;
- Portrait Firenze with the Caffé dell’Oro – Florence;
- Portrait Roma – Rome;
- Portrait Milano - Milan.
