Operations Manager
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Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Reporting to the Area Resort Manager, the successful candidate for the above position will be responsible for, but not limited to, providing leadership support to the operations for Camp Seafire, Recreation, Rooms Front of the House and Housekeeping departments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Ensure the safety and security of all Seafire campers, providing effective and inspirational leadership to achieve all Camp Seafire goals and protect the vision of the department.
* Partner with the Marketing department on all initiatives to promote the Camp and other revenue generating activities in the departments.
* Control inventory and order supplies
* Plan and lead the execution of events in the Camp and plan and execute all the resort activities for kids and adults.
* Create the Resort's Recreation program, including camp, pool and beach, watersport, and other activities.
* Lead the Recreation department, and support with leadership for Rooms Front of the House, and housekeeping departments.
* Execution of a luxury guest experience in all areas under your supervision.
* Responsible for promoting engagement and inspiration for your team members.
* Responsible for overseeing watersports operations in coordination with third party resort partners.
* Responsible for the financial results of the operations by managing resources efficiently and driving revenue generating activities.
* Responsible for collaborating in the recruiting, selection and hiring processes of the team members in all departments under your supervision.
* Ensure staff receive required training and comply with child protection policies.
* Ensure the cleanliness, organization and safety of all department areas.
* Additional projects and responsibilities may be assigned as needed.
SPECIFIC EXPERIENCE WE'RE SEEKING:
* Minimum 3 years' experience working in Hospitality in a management position
* Demonstrated ability to take a strong leadership role.
* Experience creating and leading children and youth activities.
* Ability to address problems quickly and effectively.
* Computer skills, including proficiency in Microsoft Office.
* Proficiency in Opera or similar Property Management System
* Ability to communicate effectively in English both verbally and written.
* Must possess strong organizational, task-management, leadership, creativity, verbal and written communication and presentation skills.
* Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.
* Creativity to design and develop kids activities and resort programming (kids & adults).
* Must be able to lift, push, pull and carry a minimum of 50 lbs.
* Must be able to work in the sun in warm temperatures for extended periods of time.
* This position requires a flexible schedule, must be able to work evenings, weekends, and holidays.
Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.
The salary range for this role is $75,000 to $90,000 per annum. This job is also eligible for bonus pay. We offer a comprehensive package of benefits including vacation, medical/dental/vision insurance, pension, free meal at our cafeteria and many other benefits to eligible employees.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Reporting to the Area Resort Manager, the successful candidate for the above position will be responsible for, but not limited to, providing leadership support to the operations for Camp Seafire, Recreation, Rooms Front of the House and Housekeeping departments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Ensure the safety and security of all Seafire campers, providing effective and inspirational leadership to achieve all Camp Seafire goals and protect the vision of the department.
* Partner with the Marketing department on all initiatives to promote the Camp and other revenue generating activities in the departments.
* Control inventory and order supplies
* Plan and lead the execution of events in the Camp and plan and execute all the resort activities for kids and adults.
* Create the Resort's Recreation program, including camp, pool and beach, watersport, and other activities.
* Lead the Recreation department, and support with leadership for Rooms Front of the House, and housekeeping departments.
* Execution of a luxury guest experience in all areas under your supervision.
* Responsible for promoting engagement and inspiration for your team members.
* Responsible for overseeing watersports operations in coordination with third party resort partners.
* Responsible for the financial results of the operations by managing resources efficiently and driving revenue generating activities.
* Responsible for collaborating in the recruiting, selection and hiring processes of the team members in all departments under your supervision.
* Ensure staff receive required training and comply with child protection policies.
* Ensure the cleanliness, organization and safety of all department areas.
* Additional projects and responsibilities may be assigned as needed.
SPECIFIC EXPERIENCE WE'RE SEEKING:
* Minimum 3 years' experience working in Hospitality in a management position
* Demonstrated ability to take a strong leadership role.
* Experience creating and leading children and youth activities.
* Ability to address problems quickly and effectively.
* Computer skills, including proficiency in Microsoft Office.
* Proficiency in Opera or similar Property Management System
* Ability to communicate effectively in English both verbally and written.
* Must possess strong organizational, task-management, leadership, creativity, verbal and written communication and presentation skills.
* Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.
* Creativity to design and develop kids activities and resort programming (kids & adults).
* Must be able to lift, push, pull and carry a minimum of 50 lbs.
* Must be able to work in the sun in warm temperatures for extended periods of time.
* This position requires a flexible schedule, must be able to work evenings, weekends, and holidays.
Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.
The salary range for this role is $75,000 to $90,000 per annum. This job is also eligible for bonus pay. We offer a comprehensive package of benefits including vacation, medical/dental/vision insurance, pension, free meal at our cafeteria and many other benefits to eligible employees.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count
- 90000 USD
- Dipartimento: Responsabile Rooms Division
Su di te
- Lingua richiesta: Inglese.
L'azienda
Grand Cayman's first-ever lifestyle resort is a state-of-the-art wonder on world-famous Seven Mile Beach, bringing sea and sand into view the moment you arrive. Our open-air design stays with you indoors and out, with water vistas at every turn, and winding gardens that lead to secret sanctuaries, social gathering places, pristine pools and of course, the Caribbean Sea. Enjoy front-row seats to glorious sunsets that seem to set the ocean ablaze. Thus our name, Seafire.
The captivation continues at our amazing spa, and three dining destinations. Come — with your family, friends or colleagues — and see how Kimpton's warm, spicy spirit blends beautifully with Caymanian kindness at this newest Grand Cayman resort.
