Receptionist/Cashier

Company Description

Constance Ephelia is a beautiful resort located on the island of Mahé in Seychelles, surrounded by stunning beaches and tropical nature. We offer a dynamic and supportive work environment where team spirit, personal growth, and service excellence come together. Join our passionate team and be part of a company that values people and creates memorable experiences every day.

Job Description

Constance Ephelia, a luxurious resort in Seychelles, is seeking a professional and friendly Receptionist/Cashier to join our front-of-house team. In this pivotal role, you will be the first point of contact for our esteemed guests, ensuring a warm welcome and efficient service throughout their stay.

• Greet and check-in guests, providing a positive first impression of our resort
• Handle cash and card transactions accurately, maintaining precise financial records
• Respond to guest enquiries and requests promptly and courteously
• Manage room reservations, bookings, and amendments efficiently
• Coordinate with other departments to ensure seamless guest experiences
• Perform administrative tasks such as answering phone calls and managing correspondence
• Assist with guest check-out procedures and process payments
• Maintain an organised and tidy reception area
• Support the front office team in various daily operations as needed

Qualifications

• Diploma in Hospitality/Hotel Management with previous experience in a similar role
• Excellent verbal and written communication skills in English; additional languages (French, German, Italian) advantageous
• Strong customer service orientation with a friendly and professional demeanour
• Proficiency in Opera system, computer systems, and cash handling procedures
• Demonstrated ability to multitask and prioritise in a fast-paced environment
• Keen attention to detail and basic accounting skills
• Ability to work flexible hours, including evenings, weekends, and holidays

 

Additional Information

WORK WITH CONSTANCE

🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.

• We believe in continuous learning and growth to help our teams achieve their full potential.
• A strong family spirit is part of our identity, we support and care for one another.
• We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
• Our passion for luxury hospitality is reflected in every detail of the guest experience.
• We are committed to environmental and societal contributions, integrating sustainability into everything we do.

🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

🌿 Be part of a company that values people, innovation, and excellence.