Chief Steward

Company Description

Constance Belle Mare Plage is one of the leading resorts in Mauritius, known for its vibrant team spirit, commitment to excellence, and authentic hospitality. Set on a stunning beach, we offer a dynamic work environment where passion, growth, and teamwork are at the heart of everything we do. Join us and be part of a company that values people and creates unforgettable experiences — for guests and team members alike.

Job Description

Constance Belle Mare Plage, a luxurious resort in Mauritius, is seeking an experienced and dynamic Chief Steward to join our esteemed food and beverage team. As the Chief Steward, you will play a crucial role in maintaining the highest standards of service and ensuring guest satisfaction in our dining establishments.

• Oversee and manage the daily operations of the stewarding department, ensuring efficient and effective service delivery
• Lead, motivate, and develop a team of stewards, fostering a culture of excellence and continuous improvement
• Implement and maintain strict hygiene and food safety standards in all food and beverage areas
• Collaborate with other department heads to ensure seamless coordination of services and events
• Monitor inventory levels, manage equipment maintenance, and oversee the cleanliness of all food and beverage outlets
• Develop and implement training programmes to enhance the skills and knowledge of the stewarding team
• Ensure compliance with all relevant health and safety regulations and company policies
• Handle guest feedback and complaints promptly and professionally, striving for optimal guest satisfaction
• Participate in budget planning and cost control measures for the stewarding department

Qualifications

• Minimum of 5 years' experience in a luxury hotel or resort setting, with a proven track record in food and beverage service
• Previous experience in a supervisory or management role within the hospitality industry
• Bachelor's degree in Hospitality Management or a related field (preferred)
• Strong leadership and management skills, with the ability to motivate and develop a team
• Excellent communication and interpersonal skills, with a focus on delivering exceptional customer service
• Demonstrated organisational abilities and effective time management skills
• In-depth knowledge of food and beverage service standards and best practices
• Proficiency in hospitality management software and systems
• Up-to-date food safety and hygiene certifications
• Fluency in English; knowledge of French or other languages is advantageous
• Flexibility to work in a 24/7 operation, including weekends and holidays
• Ability to thrive in a fast-paced, multicultural environment
• Strong problem-solving skills and attention to detail

Additional Information

WORK WITH CONSTANCE

🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.

• We believe in continuous learning and growth to help our teams achieve their full potential.
• A strong family spirit is part of our identity, we support and care for one another.
• We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
• Our passion for luxury hospitality is reflected in every detail of the guest experience.
• We are committed to environmental and societal contributions, integrating sustainability into everything we do.

🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

🌿 Be part of a company that values people, innovation, and excellence.