IT System Specialist
À propos du poste
The best of your adventures is the one you have yet to sail!
JOB PURPOSE
MSC Cruises is the world's third-largest cruise brand as well as the leader in Europe, South America, the Gulf region, and Southern Africa with more market share in addition to deployed capacity than any other player. It is also the fastest-growing global cruise brand with a strong presence in the Caribbean, North America, and Far East markets. Headquartered in Geneva, MSC Cruises is one of the two brands that sit within the Cruise Division of MSC Group, the leading privately held Swiss-based shipping and logistics conglomerate with over 300 years of maritime heritage. MSC Cruises - the contemporary brand - has a modern fleet of 22 cruise ships with three new vessels due to be launched in 2025, 2026, and 2027.
We are looking for an IT Systems Specialists to maintain and improve our Guest processes, Onboard platforms and their integrated systems.
He/She will take care of our Onboard platform in Data Configuration, Analysis, Troubleshooting and Support for onboard business such as: F&B, Shorex, Spa, Guest, Crew, Safety, Security, Housekeeping, Finance, etc.
The Systems Specialist oversees and maintains production and testing systems; schedules legacy systems operations; monitors output and report distribution, performs a variety of tasks relative to assigned area of responsibility collaborating with Corporate, Managers and other IT Specialists.
KEY ACCOUNTABILITIES
* Analyses and elicits of business requirements for onboard Onboard platforms and their integrated systems.
* Gives support in planning, managing and delivering Onboard platforms and their integrated systems;
* Gives support in defining solutions aligned to business requirements;
* Ensure and overseeing all systems setting activities related to new buildings operations;
* Supports business for the updating, testing and measurement of the products evolution added to the systems;
* Set ups and update the PMS onboard through a steady maintenance interdepartmentally (Guest and Crew Service, Excursion, Spa, Finance, Retail, F&B, Dining, Safety and Security);
* Provides assistance and advice to the on-board departments involved in PMS settings;
QUALIFICATIONS (skills, competencies, experience)
* Experience in Cruise Industry (knowledge on Hotel Operations is a plus);
* At least 3 years' hands-on experience in similar roles or equivalent experiences with IT Applications for Cruise Lines;
* Working knowledges of Retail and Reservation Systems (Oracle Simphony, Oracle Silverwhere, TCPOS or similar);
* Working knowledges of onboard Property Management Systems (PMS) and Ship Warehouse process (Oracle SPMS, Oracle MMS, Crunchtime or equivalent);
* Oracle, SQL/MySQL database Language skills;
* Knowledge of programming languages (Python, JavaScript or similar) is a plus;
* Knowledge of Automation and Reporting Tools (PowerAutomate, PowerBi, PowerApp) is a plus;
* Ability to manage priorities and meet deadlines in a timely manner;
* Good inter-personal and communication skills;
* Good organizational, problem-solving, and analytical skills;
* Versatility, flexibility and a willingness to work in a dynamic environment;
* Availability to travel and outside region residencies;
* Bachelor's degree required in Engineering, Computer Science (or equivalent);
* Fluent English and Italian. (spoken and written)
VISA REQUIREMENTS
Right to work in Italy
Our commitment
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.
Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here
- Département: Informatique & Technologie
L'entreprise
MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships!
With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027.
One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.
In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design.
In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships.
Recruitment Prospects
With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.
This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.
We need motivated and ambitious crew members who work with passion and understand the value of a smile.
Join our team and see how much you can grow!
IT System Specialist
Plusieurs emplacements
Temps plein, Indéfini
Date de début du contrat:
