MSC Cruises

Publiée

Clearance Officer

À propos du poste

Where passion meets opportunity

Discover your journey into the extraordinary.

Your Purpose

The Clearance Officer manages ship's clearance operations in line with local and Explora Journeys requirements. Maintains accurate Guest documentation and information to ensure the ship is granted a timely and compliant clearance in port and works diplomatically with all shoreside authorities. Manages collection of documentation from Guests as per local requirements.

Your Impact

* Responsible for all Immigration, Customs and Visa matters, ship certificates and other documentation that relate to Port Clearances.
* Primary point of contact with port agencies and local authorities for all pre-arrival, arrival, departure and en-route clearances.
* Primary point of contact for embarkation clearance. This includes document screening, local check-in staff, port terminal coordination.
* Primary point of contact for disembarkation clearance. This includes guest inspections and entry requirements.
* Liaise with People Services for compliancy with arrival, departure, embarkation and disembarkation matters related to hosts.
* To assist with financial and guest services tasks as needed.
* Required to treat guests sensitive data according to the Standard Procedures.

Your Journey So Far

* Minimum 3 years of experience in a similar position in a luxury, upscale cruise line.
* Excellent communication and customer care skills.
* Problem solving skills. Ability to work independently.
* Has a strong understanding of socio-cultural aspects on worldwide itineraries.
* Proficient in Computers and Microsoft Office Suite. Knowledge of Fidelio/Otalio Cruise System and POS systems is an advantage.
* Fluent English. Knowledge of any other European languages is advantageous.

Your Essentials

* Passport, visas, certificates as specified by the company and as required for exit from the port of origin and entry into the destination cruising area.
At Explora Journeys, we are redefining luxury ocean travel - where discovery, well-being, and a deep respect for the seas come together in harmony.
We seek passionate professionals who share our vision of a more immersive, transformative way to discover the world's most inspiring destinations by sea.
Are you ready to turn your passion into something extraordinary? Join us at Explora Journeys, where an ocean of opportunities awaits. Your journey to the Ocean State of Mind starts here

Département: Achats

L'entreprise

MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships!

With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027.
One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.

In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design.

In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships.

Recruitment Prospects
With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.

This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.

We need motivated and ambitious crew members who work with passion and understand the value of a smile.

Join our team and see how much you can grow!