Bellman
Bellman

ME Lisbon - Meliá Hotels International

Publiée

Bellman

À propos du poste

Mission:As a Bellman, you play a key role in creating lasting first and final impressions. You will be responsible for welcoming guests upon arrival, assisting them throughout their stay, and ensuring a smooth departure — all while upholding the brand’s highest service standards. Your presence and attentiveness will help elevate the overall guest experience.


What You Will Do


  • Warmly greet and assist guests upon arrival and departure, ensuring a professional and friendly welcome and farewell.
  • Safely handle, store, and retrieve luggage, guaranteeing care and attention to guests' belongings.
  • Maintain the cleanliness and organisation of the entrance and lobby areas, contributing to a positive and polished first impression.
  • Provide accurate and helpful information about hotel facilities, transportation options, and local attractions, always with a proactive and guest-focused attitude.
  • Ensure smooth communication with the Front Desk, staying informed about check-ins, check-outs, VIP guests, and special requests.
  • Respond promptly and professionally to all guest inquiries or concerns, ensuring effective resolution and guest satisfaction.


À propos de vous

What We Are Looking For


  • Education: Background in Hospitality, Tourism or related fields.
  • Languages: Fluency in Portuguese and English is required. Knowledge of a third language is a plus.
  • Skills & Knowledge:
  • Understanding of hotel operations and guest service standards.
  • Strong communication skills and a service-oriented mindset.
  • Familiarity with customer service techniques, access control, and emergency evacuation procedures.
  • Experience: Minimum of 1 year in a similar role within the luxury hospitality industry.


  • Langues requises: Portugais et Anglais.

L'entreprise

Welcome to ME Lisbon, the first luxury hotel by Meliá Hotels International in the vibrant Portuguese capital!

Get ready to explore a universe where art, culture, gastronomy, and music converge, reflecting the vibrant energy and boundless creativity of Lisbon. Every detail has been thoughtfully designed to offer a unique and immersive experience, perfectly in tune with the rhythm and personality of the city.

Situated in a prime location in the heart of Lisbon, ME Lisbon stands out with elegant rooms and suites featuring contemporary design and stunning panoramic views of the city's historic neighborhoods and iconic landmarks, such as the Marquês de Pombal statue.

More than just a hotel, we are the city's new cultural epicenter—a place where exclusivity, personalization, and sophistication come together to create unforgettable moments. Discover ME Lisbon and experience the city like never before!

Voir le profil

Bellman

Lisbon, Portugal

Temps plein, 12 mois

Date de début du contrat:

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