BA (Hons) International Food & Beverage Management - Swiss Alpine Diploma
Swiss Alpine Center Greece
Glyfada, Greece This is an innovative higher education program designed for future leaders in the culinary arts profession. It is a careful balance of the management and 'hands-on' skills required in this challenging field. The program includes specific cooking techniques, specific cuisine knowledge, food aesthetics and plating, menu planning, planning and controls, food science, and business management.
Swiss Alpine Diploma in Events & Conventions Management
Swiss Alpine Center Greece
Glyfada, GreeceThe Swiss Alpine Diploma in Events and Conventions Management programme is delivered in an actual hotel and hospitality campus, in order to offer students' opportunities to see service related practices taking place. Equal emphasis is given to acquiring knowledge on the operation and management of different departments and to applying it in a real business environment. In order to achieve this, students of the Events and Conventions Management programme, participate in various conferences, exhibitions and special events that happen in Athens.
First year students study about MICE (meetings, incentives, conferencing, exhibitions) operations such as customer service, food and beverage service, event set up and organization, venue selection, budgeting, accounting principles, and introduction to Event management. During the second year the students become more involved in the managerial aspects of Event and Convention operations and the hospitality industry in general. This involves the event management process, contracts and negotiations, vendor relations, financial accounting, human resources, organizational behavior, and Events and Conventions marketing studies.
In this way, students will get the necessary knowledge and ambition to participate in an actual industry practice placement during the summers.
Events & Conventions Management Content
The Events and Conventions Management curriculum has been devised in collaboration with City Unity College Hospitality Department's Industry Advisory Board, which provides advice and valuable insights on the necessary skills and knowledge that future professionals and leaders in this industry should possess. The exact breakdown of modules is as follows:
Hotel Management
Politécnico da Guarda | ESTH
Seia, PortugalA graduate in Hotel Management has the ability to manage physical, human and financial resources, with a sense of responsibility, a spirit of service and a taste for leadership, as well as the ability to work individually and in groups. They also have a keen sensitivity for the hotel and restaurant business, creative capacity, innovation and acumen for entrepreneurship and new ideas and businesses.
Boost Your Career
Haaga-Helia University of Applied Sciences Hotel, Restaurant and Tourism Management
One of the cornerstones of our Boost Your Career course is the moderated exclusive expert sessions with the likes of ‘the Larry King of Podcasting’ Jordan Harbinger (whose show The Jordan Harbinger Show was voted Apple’s ‘Best of 2018’), award-winning concierge Sarah Dandashy, Guinness World Record holder as the most prolific professional blogger, and current Head of Remote at GitLab Darren Murph, and celebrity personal branding expert and author Phil Pallen.
In these sessions, you will acquire unique insights on topics such as personal branding, networking, job searching, social media marketing, and time management, which will all de facto boost your career. This course is highly valuable to any service business professional, who wants to look for a career move and needs tools to achieve it.
Aprende inglés con ABA English
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Aprende inglés con videos. Con ABA English aprendes inglés con el método natural, es decir, como aprendiste tu propio idioma. Para ello te presentamos un método único basado en videos y clases en directo. Puedes empezar de cero y alcanzar el nivel más alto (Business). Dominar el inglés es, sin duda, una habilidad imprescindible cuando trabajas de cara al público ya que te va a permitir comunicarte con personas de todo el mundo.
Front Office Management Certificate
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Historical perspective of hotels and any other establishment that require a good front office department
Sources of revenue for hotels
Improving the meeting and function space of hotels
Deciding on your desired profit margin by effectively factoring cost of rooms, foods and opportunities
Different classification of hotels
Target audience for hotel establishments
Effectively differentiating room sales by dividing your accommodations into group rooms and transient rooms
Understanding market segmentation including corporate segments, group market segments, business segments, group market segments and pleasure segments
Different types and designations of hotel rooms
Importance of good architecture in providing excellent hospitality service
Effectively managing a hotel and its front office
How to meet and greet guests and guide them to their excellent room accommodations?
Determining the best mode of payment
Training the front desk clerk
Deciding on the best room rate structure
Working with the property management system
Accurately performing night audits
Providing the best housekeeping services
Measuring the performance of the hotel and the guest service on a regular basis
Managing Talent
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In this course, you will learn best practices for selecting, recruiting, and onboarding talent. You will also learn about the key approaches to measuring performance and evaluating your employees. In addition, you will learn how to develop and coach your talent so that they can realize their full potential at work. Altogether, you will gain a thorough understanding of the complete cycle of managing talent and creating a robust talent pipeline for your team and organization.