Kids Club Manager

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

We are seeking an enthusiastic and experienced Kids Club Manager to join our team in Phu Quoc, Vietnam. As the Kids Club Manager, you will be responsible for overseeing the daily operations of our children's recreational facility, ensuring a safe, fun, and educational environment for our young guests.

• Lead and supervise a team of childcare professionals, fostering a positive and collaborative work environment
• Develop and implement engaging, age-appropriate activities and programs for children aged 6 weeks to years
• Ensure strict adherence to all health, safety, and child protection protocols
• Manage the Kids Club budget, including purchasing supplies and equipment
• Maintain accurate records, including attendance, emergency contact information, and incident reports
• Provide exceptional customer service to parents and children, addressing inquiries and concerns promptly and professionally
• Collaborate with other departments to create integrated family-friendly experiences and promotions
• Conduct regular staff training sessions to enhance skills and maintain high-quality service standards
• Monitor and evaluate the effectiveness of programs, making improvements as necessary
• Ensure the Kids Club area is clean, organized, and well-maintained at all times

Qualifications

• High school diploma or equivalent; bachelor's degree in Early Childhood Education, Recreation Management, or a related field preferred
• Minimum of 3 years of experience in childcare, education, or recreational settings, with at least 1 year in a supervisory role
• Current CPR and First Aid certifications required
• Strong leadership and team management skills
• Excellent communication and interpersonal skills, with the ability to interact effectively with children, parents, and staff
• Creativity and enthusiasm in planning and implementing children's activities
• Demonstrated ability to manage groups of children effectively
• In-depth knowledge of child development principles and best practices in childcare
• Familiarity with local child protection laws and regulations
• Proficiency in Microsoft Office Suite and childcare management software
• Ability to work flexible hours, including weekends and holidays
• Fluency in English required; knowledge of Vietnamese or other languages is a plus
• Strong organizational and multitasking skills
• Patience, empathy, and a genuine passion for working with children

Additional Information

What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.