People Director
About the job
Discover your journey into the extraordinary.
Your Purpose
People Director (PD) acts as a Human Resources Business Partner to the Ship and its leaders.
Your Impact
* Sets and follows high-standard service culture for People Department.
* Provides support and guidance to the People Team and accepts any escalations of matters related to People Department.
* Supports shipboard training initiatives and participates in trainings as needed.
* Supports shoreside customs/immigration requirements and assists People Services Team with facilitating these processes.
* Ensures smooth and organized process of Host Movement Operations and participates in those to assist People Team if needed.
* Consults with the Ship's Staff Captain for any serious violations of the Code of Conduct and Chief Security as needed.
* Partners up with the Master and Staff Captain to determine any time restrictions during the overnight calls of the ship.
* Attends Master's Hearings and consults meeting participants on outcomes, while also participating in the voting process.
* Provides general advice on People function to all Hosts, regardless of their rank.
* Monitors and is ultimately responsible for managing Employee Relations, Conflict Resolution between Hosts, Performance Management, Succession Planning, Career Progression Planning, Host Movement.
* Ensures compliance of Collective Bargaining Agreement and it is up to date display in the Host spaces as required.
* Ensures that MLC Board is up to date in the required area of Host Spaces and is visible to all Hosts.
* Carries ultimate responsibility of Host Lifestyle Program implementation by working closely with the LDM
* Responsible for Host well-being, comfort, and engagement together with the rest of the People Department.
* Manages Family Sailing Program onboard for all Hosts.
* Manages Cross Training Program onboard for all Hosts.
* Manages Host Excellence Award and OSOM Programmes.
* Manages and approves Compassionate Leave, Resignations, Temporary Leave processes onboard.
* Approves Couple's Cabin Requests.
* Conducts regular spot checks to ensure that food in the Host Dining Venue is up to standard and menu on rotation is being followed.
* Attends all required meetings and trainings, as necessary.
* Supports the Master in communicating company initiatives and strategic objectives of Explora Journeys to all Hosts onboard.
* Oversees Time and Attendance function for People Department and follows up for any non-compliance.
* Partners up with Hosts and shoreside for any People related investigations
* Coaches ship's management team on preparing fair and consistent Performance Reviews.
* Ensures that all Performance Management related concerns are addressed in a timely manner; all performance reviews are done in a fair manner and all disciplinary action requests have a strong base and are fair.
* Ensures departmental schedule is posted in People offices. Communicates the same to all other department heads.
* Supports Security Department with any Host investigations when those involve People's function, e.g., drug/alcohol abuse, theft, violence, abuse, etc.
* Schedules daily Host hours when Hosts can see the PD in his/her office. Any requests for changing preset hours should be submitted to shoreside with strong reasons to it and a substitute time to compensate (if hours are suggested to be shortened).
* Assists Union Representatives with setting up meeting venues with Hosts when those are required.
* Support the Master with MLC Compliance.
Your Journey So Far
* A minimum of 5 years' experience as a People/HR Manager/Director or equivalent experience
* Previous experience onboard international cruise ships.
* Extensive experience with diverse Luxury/Premium hospitality.
* Previous experience in Start-Ups/Pre-openings is an advantage.
* Proficient in Computers. Knowledge of Microsoft programs to include but not limited to, Outlook, Word, Excel.
* Proficient in English. Any additional European language is considered an advantage (Italian, Portuguese, German, Spanish and French).
Your Essentials
* Passport, visas, certificates as specified by the company and as required for exit from the port of origin and entry into the destination cruising area.
At Explora Journeys, we are redefining luxury ocean travel - where discovery, well-being, and a deep respect for the seas come together in harmony.
We seek passionate professionals who share our vision of a more immersive, transformative way to discover the world's most inspiring destinations by sea.
Are you ready to turn your passion into something extraordinary? Join us at Explora Journeys, where an ocean of opportunities awaits. Your journey to the Ocean State of Mind starts here
- Department: Management
The company
MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships!
With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027.
One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.
In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design.
In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships.
Recruitment Prospects
With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.
This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.
We need motivated and ambitious crew members who work with passion and understand the value of a smile.
Join our team and see how much you can grow!
People Director
Multiple locations
Full-time, Indefinite
Start Date: