Laundry Supervisor
About the job
The best of your adventures is the one you have yet to sail!
Your Purpose
As a Laundry Supervisor, you play a vital role in ensuring the highest standards of cleanliness, efficiency, and guest satisfaction onboard. You lead the laundry team with precision and dedication, overseeing operations that keep linens, uniforms, and guest garments in impeccable condition. Your expertise ensures that all laundry procedures adhere to hygiene and safety standards while maintaining seamless workflow and productivity. With a keen eye for detail and a commitment to excellence, you contribute to an exceptional guest experience through immaculate presentation and top-tier service.
Your Impact
Your leadership and organizational skills keep the laundry department operating smoothly and efficiently. By managing schedules, optimizing resources, and training your team, you ensure high-quality laundry services for crew and guests alike. Your ability to oversee equipment maintenance and stock inventory prevents disruptions in service, maintaining efficiency at all times. Through your dedication to hygiene standards and quality control, you enhance the overall onboard experience, ensuring that every item from linens to uniforms is delivered in pristine condition, meeting the high expectations of our guests and crew.
Your Journey So Far
We are looking for someone who has:
* Proven experience as a Laundry Supervisor or in a similar role, preferably within a cruise ship, hotel, or hospitality setting.
* Strong leadership and team management skills, with the ability to train and motivate staff to maintain high performance and efficiency.
* In-depth knowledge of industrial laundry equipment, fabric care, and stain removal techniques.
* Understanding of sanitation regulations and safety standards related to laundry operations.
* Excellent organizational and time-management skills to oversee a fast-paced laundry environment.
Your Essentials
To be successful in this role, you have:
* Relevant qualifications in laundry operations, hospitality management, or a related field.
* Fluency in English (oral and written) to effectively communicate with team members and other departments.
* Ability to work in a fast-paced, high-volume environment while ensuring efficiency and quality.
* Strong problem-solving skills to handle equipment malfunctions, workflow challenges, and guest requests.
* A proactive and detail-oriented mindset, ensuring that all laundry operations meet company standards.
Are you ready to take the lead and ensure excellence in our laundry operations? Apply now and be part of an unforgettable journey at sea!
Our commitment
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.
Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here
- Department: Laundry
The company
MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships!
With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027.
One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.
In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design.
In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships.
Recruitment Prospects
With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.
This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.
We need motivated and ambitious crew members who work with passion and understand the value of a smile.
Join our team and see how much you can grow!
Laundry Supervisor
Multiple locations
Full-time, Indefinite
Start Date: