Head Waiter
About the job
The best of your adventures is the one you have yet to sail!
Your Purpose
Ready to Sail with Us? If you are passionate about delivering exceptional restaurant service and have the required experience, we are looking for you. Join our team as Head Waiter!
Your primary responsibility is to ensure that every guest feels welcome, valued, and cared for in our main dining restaurant. You will oversee the smooth and efficient service of dishes, guide your team of Waiters, and maintain the highest standards of dining service in a dynamic, energetic environment. Your leadership and attention to detail will directly impact on the quality of our service, contributing to guest satisfaction and the overall success of our restaurant.
We look forward to seeing how your passion and experience can help us continue to provide extraordinary dining experiences for our guests. Apply today and be a part of a team that sets the standard for excellence on the high seas.
Your Impact
In this vital role, you will be the face of the dining experience, creating a warm and professional atmosphere that our guests will cherish. Your ability to manage and train a team of servers, organize the flow of service, and maintain impeccable standards will be critical. By ensuring that each meal service is executed correctly you will directly influence our guests' satisfaction, contributing to their overall enjoyment and loyalty to the cruise line.
Your Journey So Far
We are looking for a candidate with:
Minimum two years as a manager of a restaurant within a 5-star hotel environment or as a Head waiter on board of cruise lines.
Skills: good at leading a team, exceptional communication skills, and a passion for hospitality.
Personality: Energetic, approachable, and guest oriented.
Your Essentials
To be successful in this role, we require that you bring the following qualifications and experience:
Proven experience as a Head Waiter or in a similar position, preferably within the cruise industry or in upscale restaurants.
Excellent English communication skills, both with guests and your team. Additional Language is highly requested
The ability to thrive in a high-pressure environment, delivering service with speed, precision, and a smile.
Flexibility and adaptability, as every day onboard brings new challenges and opportunities to shine.
Attention to detail, ensuring every guest's dining experience is flawless.
A team-oriented mindset, working closely with other departments to ensure seamless service.
Our commitment
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.
Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here
- Department: F&B service
The company
MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships!
With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027.
One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.
In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design.
In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships.
Recruitment Prospects
With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.
This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.
We need motivated and ambitious crew members who work with passion and understand the value of a smile.
Join our team and see how much you can grow!
Head Waiter
Multiple locations
Full-time, Indefinite
Start Date:
