Floor Runner
About the job
As a Floor Runner, your primary mission is to ensure the smooth operation of housekeeping services by assisting Cabin Stewards in their daily tasks. You will play a crucial role in delivering exceptional guest experiences, offering support with all housekeeping duties, and ensuring that every cabin is maintained to the highest standards of cleanliness and comfort. Your efforts will contribute directly to the overall guest satisfaction, ensuring a relaxing and memorable cruise experience.
Your Impact
By supporting the Cabin Stewards, you'll make a tangible difference in the guest experience. Your contributions will directly affect the smooth running of the ship's housekeeping services, helping to maintain high cleanliness standards in all cabins. Your attention to detail and proactive approach will ensure that cabins are prepared quickly and efficiently, offering guests a pristine environment to relax in. You also could interact with guests, helping to foster a friendly and welcoming atmosphere aboard the ship.
Your Journey So Far
Proven experience as a Floor Runner or in a similar position, preferably on board a cruise ship or in a hospitality environment
A strong understanding of housekeeping procedures and customer service standards
Prior experience in maintaining high cleanliness standards and attention to detail
Exposure to working in a fast-paced environment with the ability to multi-task efficiently
Experience in interacting with guests and ensuring that their needs are met with professionalism and care
Your Essentials
Fluent in English (oral and written)
Previous experience in a similar housekeeping or support role, ideally in the hospitality or cruise industry
Basic knowledge of housekeeping tools, materials, and cleaning methods
Ability to work well in a team and under the supervision of the Housekeeping Manager
Strong organizational skills and ability to work efficiently with a focus on quality
Positive attitude with a proactive and flexible approach to work
Must be able to maintain a professional appearance and demeanor
- Department: Porter
The company
MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships!
With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027.
One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.
In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design.
In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships.
Recruitment Prospects
With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.
This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.
We need motivated and ambitious crew members who work with passion and understand the value of a smile.
Join our team and see how much you can grow!
Floor Runner
Multiple locations
Full-time, Indefinite
Start Date:
