MSC Cruises

Posted

Digital Product Specialist

About the job

Where passion meets opportunity

Discover your journey into the extraordinary.

Job Purpose

Explora Journeys is a vibrant, cosmopolitan, European luxury brand, imagined in the heart of Swiss hospitality in Geneva. Leveraging our parent company MSC Group's hundreds of years of maritime expertise, our fleet of six luxury ships (four currently in the pipeline) are being built and designed in a totally different and unique way that will transform and redefine the cruise experience, creating a category of its own, appealing to the next generation of luxury travellers.
An exciting opportunity exists for a talented Digital Professional to join our newly created luxury travel brand Explora Journeys. This role is based in the office in Milan, Italy.

Key Accountabilities

In charge of the B2B e-commerce platform and Explora Journeys' Guest Area, the Digital Product Specialist will:
* Document product features and create user stories
* Assist in the creation and maintenance of products roadmaps
* Translate complex technical requirements into actionable product specifications
* Communicate with cross-functional teams, including developers, designers, and stakeholders
* Support the testing and release processes for new product updates
* Monitor product performance metrics and making data-driven decisions

Qualifications

* You have minimum of 5 years' experience in a similar Role preferably in the Luxury or Luxury Hospitality/Travel Industry
* You set yourself apart through your personal accountability to deliver with excellence
* You are structured, well organized and know how to navigate in a matrix organisation
* Strong knowledge on the Digital projects lifecycle, particularly on complex or highly technical products
* You are a fast learner and tech savvy
* Knowledge in Adobe Experience Manager is a plus
* Openness to travel occasionally to the HQ in Geneva

VISA Requirements

Right to work in Italy.
At Explora Journeys, we are redefining luxury ocean travel - where discovery, well-being, and a deep respect for the seas come together in harmony.
We seek passionate professionals who share our vision of a more immersive, transformative way to discover the world's most inspiring destinations by sea.
Are you ready to turn your passion into something extraordinary? Join us at Explora Journeys, where an ocean of opportunities awaits. Your journey to the Ocean State of Mind starts here

Department: Other

The company

MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships!

With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027.
One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.

In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design.

In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships.

Recruitment Prospects
With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.

This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.

We need motivated and ambitious crew members who work with passion and understand the value of a smile.

Join our team and see how much you can grow!