Cruise Director

About the job

Where passion meets opportunity
The best of your adventures is the one you have yet to sail!

Your Purpose

As the Cruise Director, you will be the heart of our Entertainment on board and the ultimate ambassador for our guests, responsible for building and leading a team that delivers exceptional onboard entertainment experiences.
You'll organize engaging activities, shows, and programs for guests of all ages and nationalities.
Your role involves overseeing guest communication throughout the cruise, with you being the face of the Entertainment Department, representing the highest standards.
You'll work with partners like Chicco©, MasterChef©, and Lego© to develop diverse programs that entertain and inspire.
Our contemporary ships boast the most stunning theatres at sea, alongside vibrant guest areas, offering everything from VR slides to live music, theatre shows, guest acts, and winning youth programs.
As a Cruise Director, you must always maintain a professional appearance and a highly motivated attitude.

Your Impact

To excel in this role, you'll lead a team of up to 200, ensuring smooth entertainment operations and delivering top-quality guest programs onboard. You'll collaborate with the Hotel Manager and OBR Team to exceed revenue, guest satisfaction, and operational goals. As the public faces the ship, you'll manage announcements, stage presentations, and guest interactions, ensuring every moment reflects our brand's high standards.

Your Journey So Far

We're looking for someone with solid experience and a creative touch. You should have:
Experience and Leadership: A proven previous experience in the role and history of strong organizational and leadership skills.
Presentation Expertise: A successful background as a presenter, whether on stage or through other media.
Previous proven experience in the position on board Cruise Line
Training Skills: Experience in coaching and developing team members, managers, and supervisors.
Guest Experience: Ability to enhance guest and crew experiences, with exceptional communication skills.
Industry Competence: Knowledge of competing cruise lines and products.
Fluent English, fluency in at least two other European languages is a plus

Your Essentials

To excel in this key position, you should possess the following:
Language: Fluent English, fluency in at least two other European languages is a plus
Experience: Previous experience as a Cruise Director or in a similar onboard entertainment role.
Program Development: Proven ability to create and implement dynamic, engaging entertainment programs.
Communication: Exceptional public speaking and communication skills.
Leadership: Strong team management and leadership capabilities.
Skills: A commitment to delivering outstanding guest service and creating a fun, lively atmosphere.
Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to varied schedules while at sea.
Our commitment
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here

The company

MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships!

With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027.
One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.

In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design.

In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships.

Recruitment Prospects
With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.

This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.

We need motivated and ambitious crew members who work with passion and understand the value of a smile.

Join our team and see how much you can grow!

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Cruise Director

Multiple locations

Full-time, Indefinite

Start Date:

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