About the job
Where passion meets opportunity
The best of your adventures is the one you have yet to sail!
Your Purpose
As a Beauty Therapist with our cruise line, your role will be centered around providing exceptional beauty and wellness services that help our guests relax, rejuvenate, and feel their best. You will be responsible for offering a range of services, from facials and massages, ensuring each guest receives personalized care in a luxurious and tranquil setting. You will play a significant role in enhancing the overall guest experience, promoting wellness, and fostering a peaceful atmosphere aboard the ship.
Your Impact
In this role, you will directly contribute to the well-being and satisfaction of our guests, impacting their journey with us and ensuring they leave with a lasting impression of relaxation and rejuvenation. Your expert skills will enhance the luxury experience we strive to provide, promoting repeat visits and glowing recommendations. As part of our team, you will help elevate the reputation of our cruise line by offering professional, high-quality treatments, building strong relationships with guests, and ensuring each interaction exceeds their expectations. You will become an integral part of creating a positive and peaceful onboard environment where guests feel pampered and valued.
Your Journey So Far
To succeed in this role, you'll need:
1. Passion for Beauty: We want someone who loves the beauty and wellness industry and is excited to help guests look and feel their best.
2. Customer Service: You should have a strong background in providing excellent customer service, making guests feel comfortable and valued during their treatments.
3. Qualifications: You need to have the right beauty therapy qualifications
4. Diverse Skills: It's important that you have experience with different beauty treatments and can adapt to the needs of our guests, making sure they have a great experience.
Your Essentials
To succeed in this role, you'll need:
1. Qualifications:
* VTCT/NVQ Level 3 qualification or an international equivalent
* At least one of the following certifications: Cidesco, CIBTAC, IHBC, BTEC, CITY AND GUILDS, ITEC, Government accredited diploma, BTS
* Caribbean nationalities must have a certificate/diploma issued by the NCTVET (government)
* Swedish Massage certificate
* Referenced Spa work experience
* Facial & Body Electrics qualification
* Waxing
* Manicure & Pedicures
2. Experience: A minimum of one year working as a Beauty Therapist in a professional setting, with a focus on facials, massages, and other beauty services.
3. Languages: Fluency in English (at least a b1 level) is essential, along with the ability to communicate in at least one additional European language.
4. Skills: Strong technical and practical skills, excellent customer service, the ability to tailor services to guests' needs, and excellent communication abilities.
5. Attributes: Professional appearance, attention to detail, a passion for delivering outstanding service, and the ability to work independently or as part of a team.
6. Additional Requirements: Ability to work in a frenetic and vibrant environment, willingness to relocate or travel for extended periods, and flexibility in your work schedule, including weekends and holidays.
Our commitment
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.
Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here