Company Description

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.
More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the customer experience as unforgettable as possible.
Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

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Our commitment to diversity and inclusion:
Mama is an inclusive company and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text.

Job Description

What you'll do...

• Responsible for the overall maintenance of the hotel’s facilities and equipment. 
• Ensure that the maintenance budget and stock levels are controlled, ensuring that all expenses are kept in line with budget guidelines.
• Be fully aware, and competent in, all health and safety procedures, policies and assist with preparing all risk assessments.
• Ensure that there is an effective PPM schedules in place.
• Manage the onsite activity of all contractors.
• Order all maintenance supplies and ensure stock controls are in place.
• Maintain records of all machinery and equipment including manufacturers details, specifications, and manuals.
• Ensure that all fire safety equipment is maintained and tested in a timely manner.
• Arrange and co-ordinate quotations from suppliers in relation to maintenance work.
• Lead and manage a team of high-energy people who love our guests, by setting and monitoring goals, empowering and developing them, and creating an environment where people can be themselves.
• Pro-actively identify opportunities to improve and enhance processes and procedures.
• Be a member of the hotel crisis and fire teams, and to be fully conversant in all related procedures.
• Pro-actively project manage any changes in policies and procedures.
• Achieve and maintain the highest possible levels of customer service to both external and internal customers, forging long-term relationships with suppliers and contractors.
• Cover shift engineer shifts as required.

Qualifications

What we’re looking for…

• You'll come with 2+ years’ experience
• You know all about building management and have experience of managing MEP.
• You have managed projects from start to finish including responsibility for budgets.
• You’re passionate about bringing out the best in other people and are full of ideas you want to try in achieving that goal.
• Your humble and open to ideas. We leave our egos at the door and help get it done.
• You’re up for doing things differently and trying (almost) everything once.
• You want to be part of something bigger and have fun along the way.

 

Additional Information

What’s in it for you…

• A competitive salary and extra benefits package
• 28 days holiday (including bank holidays), pension.
• A health cash plan to claim money back and get access to lots of ways to support your physical wellbeing.
• Enjoy a free night at Mama London and a meal for two in completion of probationary period.
• Goes without saying, but we’ll feed you during your shift.
• Excellent discounts across the Accor and Mama Hotels family for you and your nearest and dearest.
• Training to get you settled into your role, and development that will help you thrive at work.
• Regular team get togethers, bi-annual parties – Mama knows how to have a good time!

If you are keen to discuss the details further, please apply today.

Important to know…

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position. Documented evidence of eligibility will be required from candidates as part of the recruitment process.