Bellman

Hotel Brand: Kimpton
Location: Hungary, Budapest

Hotel: Bem Budapest (BUDKM), Bem József tér 3., 1027

Job number: 129373



Position: Bellman

Location: Kimpton BEM Budapest Hotel

Overview:

The Bellman is responsible for providing exceptional service to our guests by assisting with their luggage, offering directions, and ensuring a seamless arrival and departure experience. This role requires a welcoming attitude, excellent communication skills, and the ability to anticipate guest needs.

Key Responsibilities:

• Greet guests upon arrival and departure.

• Assist with luggage handling, including loading and unloading.

• Escort guests to their rooms and provide a brief orientation of the hotel and room amenities.

• Offer information about hotel facilities, local attractions, and transportation options.

• Coordinate with the front desk and other departments to meet guest needs and requests.

• Maintain the lobby area, ensuring it is clean and welcoming.

• Handle guest inquiries and resolve any issues promptly and professionally.

Qualifications:

• Previous experience in a similar role preferred.

• Strong communication and interpersonal skills.

• Valid driving license and clean driving record are also needed.

• Ability to lift and carry heavy luggage.

• Professional appearance and demeanor.

• Customer-focused with a proactive attitude.

• Flexible schedule, including availability to work weekends and holidays.

Join the Kimpton BEM Budapest team and contribute to creating unforgettable experiences for our guests.

Kimpton BEM Budapest is an equal opportunity employer.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.