6 months internship Group, Conference and Events

What will I be doing?
The intern will work alongside colleagues in the Groups and Events department for most of the internship period, supporting both in daily operations involving contact with guests at the hotel (Business Center) and in the back office. Tasks will include handling:
* communications via phone, fax, and email with clients;
* preparing quotations and following up on requests;
* entering guest group information along with related "specials," and blocking rooms in the system;
Over the 6-month internship, the possibility of gaining exposure to other areas of Business Development (Reservations and Sales & Marketing) will be evaluated together with the Commercial Director.
What are we looking for?
A GC&E intern who serves Hilton Worldwide hotels and vacation brands always acts on behalf of our guests and works with other team members. To successfully perform this role, you should demonstrate the following attitude, behaviors, skills, and values:
* Good organizational and administrative skills
* Positive attitude and strong communication abilities
* Commitment to delivering high levels of customer service
* High level of computer literacy
* Well-groomed appearance
* English - intermediate to fluent level
* Fluent Italian
It would be advantageous in this position to demonstrate the following capabilities and distinctions:
* Previous experience in a Conference & Events function
* Knowledge of hotel property management systems
* Qualification, degree, or certification in a relevant field
What benefits will I receive?
As an extracurricular internship, your benefits will include a monthly reimbursement of EUR400, access to the staff canteen at lunchtime, coverage of urban travel expenses, free training, and discounts with affiliated companies