FO Clerk - Courtyard Brussels Hotel
About the job
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- Department: Reception
About you
- Languages required: French and English.
The company
The Courtyard Brussels invites you to take a break from ordinary hotel stays here in Belgium's lively capital city. We greet you with modern design, intuitive amenities and an unbeatable location, near both Brussels Airport and the city center. NATO Headquarters and business parks including the Corporate Village are a short distance away as well. Light-filled, recently renovated guest rooms boast large windows, deluxe bedding and high-speed internet, as well as comfortable workspaces. Zinc Brasserie, our restaurant and cocktail bar, serves seasonal cuisine and features an outdoor terrace. Additional perks for your Brussels hotel visit include a 24-hour fitness center, as well as a sauna. If you're planning an event, you'll be thrilled with our flexible function rooms, which are all located on one floor of the hotel; your guests will love our close proximity to the city center and the airport - and we offer an airport shuttle service. For a modern take on hotel living, visit us here at the Courtyard Brussels.
