Sales Manager- Leisure

We are currently seeking for passionate and dynamic Sales & Marketing professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Sales Manager you will be ………….

• To generate and maintains customers of defined accounts / areas through sales activities (face to face sales calls, telephone calls, entertainment).
• To maintain a high level of exposure for the hotel through direct sales, telephone, fax, written communications.
• To ensure comprehensive & complete coverage of own portfolio covering all levels of accounts’ managerial & departmental executives for a comprehensive client servicing, achieving targets and maximum productivity.
• To implement & executes all sales objectives and action plans to reach and exceed targets set.
• To solicit and serves transient and group business & meetings.
• To establish parameters, quotes and negotiate prices with customers for transient and group business.
• To ensure that the response to any business request is actions within 24 hours.
• To promote & produces sales leads for the Two Seasons Hotels outside of coverage area.
• To provide feedback to the Director of Sales & Marketing / Director of Sales / Senior Sales Managers / Sales Managers on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mail, in his / her market areas.
• To arrange site inspections of hotel.
• To disseminate sales related information to other departments as appropriate.
• To maintain close communication with the Events Management Team in the negotiation process of their accounts.
• To attend all pre & post – conference meetings, as required, arranged by the Event’s Management Department.
• To follow up with the Events Management Team after the post – event meeting with Thank You calls and send Thank You Letter together.
• To perform all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position.
• To handle incoming calls and ensures messages are taken a details are forwarded to the person concerned.
• To attend departmental and communication meeting as requested by Department Head.
• To attend major events in hotel & city as requested by Department Head.
• To closely monitor accounts revenue and business production of own corporate portfolio and that of any assigned Sales Executives.
• To maximize up selling opportunities whenever possible.
• To review direct competition and conducts regular research.
• To establish and maintain files of major accounts and maintaining the accounts management system.
• To ensure that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.
• To maintain an up to date account & contact database and details in property management system.
• To ensure comprehensive and up to date knowledge of properties’ unique selling points, features, amenities, services and policies.
• To closely coordinate and communicate with outbound sales office with regards to accounts/markets those are serviced by Outbound Sales.
• To ensure that Two Seasons Hotels Sales & Marketing Policies and Standard Operational Procedures are adhered to at all times.

* You should be having ideally a related degree with a minimum of two years experiences in a similar position within the hospitality industry. Good communication skills and interpersonal skills, takes initiative, hospitality attitude, and commendable work ethics. Previous Middle East experience is essential. Good command of written and spoken English is a must.
*the ideal candidate should have an understanding of the nature of the hotel business;
* He /she understands how the hotel business runs;
* Displays a clear understanding of the market;
* Has strong relationship with DMC’s as well as International tour operators;
* Establishes effective relationships with internal & external customers;
* Understands & anticipates customer’s needs;