Butler
Cosa comprende il lavoro
We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.
We care about your career and are known for having the absolute best people in the industry. When you join us as a Butler you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
- Dipartimento: Guest Relations
Su di te
You’ll love what you do and take pride in delighting our guests:
- You are responsible to provide professional and personalized service to ensure our guests receive nothing but the best experience.
- You should be knowledgeable of in-suite services, technology and amenities, hotel services and city wide activities.
- You will ensure allocated guest rooms are ready on time and all special requests have been prepared. You will work with other operating departments, notably front office and Food & Beverage, to manage VIP guests/customers' requests.
- You will receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure. You will act as a point of contact for the guest during their stay, assisting with any arrangements or requests of the guest.
- You will be responsible for packing, unpacking, serving Food & Beverage requirements in the room and liaising with other departments to have seamless access and service to the suite/rooms.
- You will assist guests and handle any guest concerns in a professional manner and ensure a positive outcome.
- You are responsible for the cleanliness and proper handling of assigned work areas, equipment and materials.
- Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Butler, you’ll have the opportunity to bring these to life and continue to create our legacy.
The items shared are the essence of a day in the life of a Butler but we’ll make sure you are provided with specifics on how we care for our hotel.
- Lingua richiesta: Inglese.
L'azienda
LOCATION: With views that reach as far as the eye can see, from the magnificence of the Burj Khalifa to the bustle of Downtown Dubai, The Lana’s location at Marasi Bay Marina marks the birth of a bold vision for Dubai, a fresh definition of sophisticated waterfront living.
ARCHITECTURE: A striking building designed by Foster + Partners, The Lana celebrates Dubai's vibrancy, captivating vistas and glorious sunsets. Perfectly positioned alongside the azure waters of the Marasi Bay Marina, an enthralling experience awaits you.
DESIGN: The interior design of The Lana, executed by Parisian duo, Gilles & Boissier, represents a unique and modern approach. The designers took influence from the rich tapestry of cultural influence in the UAE, with a focus on intricate details and utilizing textures.
ROOMS & SUITES: The difference is in the details: space, light, and extraordinary views are the defining features of the exquisite 225 rooms and suites, where Gilles & Boissier playfully blend traditional and contemporary touches, inspired by the bold spirit of Dubai. Floor-to-ceiling windows frame views of the Burj Khalifa and Downtown Dubai, stretching endlessly towards the horizon.
RESTAURANTS & BARS: An epicurean adventure awaits at The Lana’s eight vibrant restaurant and bars, four of which developed in collaboration with famed Michelin-starred chefs – Jean Imbert, Martín Berasategui, and pastry chef, Angelo Musa – elevating the Dubai dining scene to new heights. Sharing food with loved ones, stimulating your senses, enjoying the sheer bliss of a good meal is a fundamental way of life at The Lana.
WELLNESS: Discover Dior Spa The Lana, a sensory haven that captures the essence of Dubai's modernity and prestige. Here, Dorchester Collection's culture of care meets Dior's inimitable elegance and – of course – its wonderfully efficacious treatments, delivered alongside soaring panoramic views. Welcome to an unparalleled sanctuary at Dior Spa The Lana.
DORCHESTER COLLECTION
Dorchester Collection is a group of nine autonomously run hotels managed by an experienced team led by our CEO Christopher Cowdray. With 30+ years in hotel management and an unwavering passion for hospitality, Cowdray ensured the group’s success in establishing itself as a top player in the luxury hotel market following the formation of Dorchester Collection in 2006. An ardent hotelier and a savvy top manager, Cowdray is the ultimate guardian of the group’s culture and business values.
