Find Hospitality Courses & Degrees

The key roles of a receptionist. How to run the reception area. How to communicate effectively. How to deal with administration. How to further your career. How to be a team player. How to use technology to your advantage. How to handle databases. How to make bookings and reservations. How to organise things correctly. And much more.

Build on your administrative support and organisational skillsGet into terms with the aspects of phone etiquettesEnhance your business writing, time management and meeting skillsLearn about business succession plan and what it entailsFamiliarize with the various communication strategiesUnderstand how to deal with unhappy customersDiscover good business ethics to ensure it within the workplace

We’ve packaged together two of our most popular online courses, Level 2 Food Safety and Hygiene for Catering and Fire Safety, to create the perfect induction for new employees or those needing refresher training.

This General Receptionist course will help you obtain the basic office skills necessary to perform professionally and efficiently the daily tasks required of a receptionist. As you progress through each lesson you will learn how to become a skilled receptionist in today's technology-based offices.

Event Planning Certification Online. Explore the remarkable world of the professional events planner in this insightful nine-module certificate. A fantastically-rewarding creative industry with limitless scope for advancement, the services of outstanding event planners have never been in greater demand. From important business meetings to upmarket weddings and right through to sprawling music festivals, event managers single-handedly determine the event’s success or otherwise. A career of rewards and responsibilities in equal measures, to become proficient in the art of event planning is to become a powerful and priceless business asset. This introductory event planning certification online, investigates the practical skills, theoretical knowledge and personal traits required to succeed in this highly-competitive industry. Course content of this online event planning certification, introduces candidates to a variety of common event types, breaking the event planning process down to its core elements and exploring each in-depth. Candidates build an advanced understanding of event budgeting, venue selection criteria, event theme and concept considerations, critical health and safety legislation, event marketing strategies and closing/evaluating events. Ultimately, successful candidates will have the opportunity to seek positions with working event management agencies, or to start their own private event planning businesses.

Why choose this course? 🤝 Professional growth: You will acquire skills that are increasingly in demand and valued in the hotel industry and beyond. 📈 Continuous innovation: You will learn how to use AI to improve processes, decisions and results, regardless of your role. ✅ Simplification: You will automate complex tasks and focus on what really makes a difference: the customer experience.

Demonstrate knowledge of commercial espresso equipment Demonstrate knowledge of making espresso and other beverages using commercial espresso equipment Prepare espresso beverages under supervision Prepare a range of hot and cold beverages

This certificate program will provide you with all the necessary tools to conduct yourself with aplomb and confidence in today's global business world.

Modules included are: Knowledge and techniques to bake a range of cakes Selecting the best ingredients and equipment Baking methods include: Flour Batter, Blending, Creaming, Tea Cake and All in. Ratios and Yields how to increase or decrease your servings size Baking Faults: how to fix them Creating a Healthy Cake Sponges and Fruit Cakes Cake fillings and Icings.

Advance your knowledge and understanding of finance within the hospitality industry This online course will teach you the finance and business acumen that are required to succeed within the hospitality industry.

The aim of this training is to develop an understanding of HACCP-based food safety management, and how it is best implemented and maintained in a food business or organisation.

The cooking skills and recipes you will learn: – Food Hygiene – Kitchen safety – Knife skills – Basic food preparation skills: – Pasta making – Meat preparation – Vegetable preparation – Bread making – Cake and biscuits – Desserts – Basic chocolate making

This course will provide you with the theoretical knowledge and practical skills to design a digital marketing strategy for a hotel and hospitality enterprise.